lbaje Privacy Policy

01 Introduction and Applicability

lbaje ("we", "our", "platform") is committed to ensuring a reliable and secure environment for online gaming users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use lbaje's website, mobile site, or any related services.

This Policy applies to all services operated under lbaje's domain lbaje.cam. By registering on our platform or using our services, you consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.

02 What Information Is Collected

We collect various types of information to provide you with the best possible service. Below is a detailed description of the information collected:

Personally Identifiable Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum age of 21 required)
• National ID (NID) number or passport number (for identity verification)
• Email address
• Mobile number
• Address and district name in Bangladesh

Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction verification only)
• Deposit and withdrawal history
• Details of bonuses and promotional offers received

Usage Information

• Gaming history, bet amounts, and win/loss records
• Time spent on the platform and session information
• Preferred game categories and providers

Technical Information

• IP address and device identifier
• Browser type and operating system
• Cookie and session data
• Referral source and access gateway used

03 How Information Is Collected

lbaje collects information in various ways. The main methods of data collection are as follows:

Directly from you

You provide information directly when filling out registration forms, completing KYC verification, making deposit and withdrawal requests, contacting the support team, and updating your profile.

Automatically

When you visit our platform or play games, certain information is collected automatically through cookies, web beacons, and log files.

Through third parties

Confirmation information may be collected from payment processors (bKash, Nagad, Rocket, banks) and identity verification service providers. This information is used solely for the purpose of fraud prevention and ensuring security.

04 Purpose of Using Information

We use your information for the following legitimate purposes:

• Account management: Registration, login verification, and maintaining account security.
• Payment processing: Completing deposit and withdrawal transactions and maintaining financial records.
• Service improvement: Analyzing your usage patterns to enhance the platform experience.
• Personalization: Providing game recommendations and promotional offers based on your preferences.
• Customer support: Providing prompt and effective resolution of your complaints or queries.
• Fraud prevention: Detecting and preventing suspicious activity and keeping accounts secure.
• Age verification: Ensuring that all users are at least 21 years of age.
• Responsible gaming: Monitoring risks of excessive gaming and providing support when needed.
• Legal obligations: Complying with applicable laws and regulations.

05 Sharing Information with Third Parties

lbaje places the highest importance on protecting your personal information. Information is shared with third parties only in the limited circumstances described below:

Payment service providers

Information necessary to process transactions through bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment service providers. This information is used solely for transaction verification.

Game software providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, and NetEnt may use limited session data for the smooth operation of games. They do not receive any personally identifiable information.

Legal obligations

We may be required by law to provide information in response to a court order or a legitimate request from an authority. In such cases, we endeavor to share the minimum amount of information necessary.

Service partners

Service providers engaged for the technical operation of our platform (such as server hosting and cybersecurity) work under strict confidentiality agreements. They are not permitted to use your information independently.

06 Cookies and Tracking Technologies

lbaje uses cookies and similar tracking technologies on its platform. Cookies are small text files stored in your browser.

What types of cookies we use

• Essential cookies: For managing your session and maintaining your login state. Without these, the platform will not function properly.
• Functional cookies: To remember your preferences such as language settings and game choices.
• Analytics cookies: To understand usage patterns on the platform — this information is analyzed anonymously.
• Security cookies: To prevent fraud and unauthorized access.

Cookie control

You can disable cookies from your browser settings. Please note, however, that disabling essential cookies will prevent many important platform functions from working properly and may disrupt your gaming experience.

07 Data Storage and Security

To ensure the security of your information, lbaje applies advanced technical and procedural safeguards:

Encryption and technical protection

• SSL (Secure Sockets Layer) encryption is used for all data transmission.
• Stored data is encrypted using industry-standard encryption algorithms.
• Firewalls and intrusion detection systems are active at all times.
• Regular security audits and vulnerability assessments are conducted.

Data retention period

We retain your information only for as long as necessary. Even after an account is closed, we may retain certain information for a defined period to meet legal obligations and resolve disputes. Information from inactive accounts is reviewed automatically on a periodic basis.

Staff access controls

Only authorized staff members who require access for their work are permitted to access your information. All staff are bound by strict confidentiality agreements and receive regular data protection training.

08 Your Rights

As a user of lbaje, you have the following rights regarding your personal information:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: If there are any inaccuracies in your information, you may request that they be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though this may not be possible in all cases due to legal obligations.
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Right to withdraw consent: For information processed on the basis of consent, you may withdraw your consent at any time.
• Right to portability: You may request to receive your information in a commonly used and machine-readable format.

To exercise any of these rights, please contact our support team. We endeavor to respond to verifiable requests as promptly as possible.

09 Privacy of Minors

lbaje's services are intended solely for individuals aged 21 and above. We do not knowingly collect information from any person under the age of 21.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected by mistake, we will promptly close the relevant account and arrange for that information to be deleted.

10 Changes to This Policy

lbaje may update this Privacy Policy from time to time. Revisions may be necessary due to service improvements, the addition of new features, or changes in law.

For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after changes have been made will be considered as your consent to the updated Privacy Policy. It is therefore recommended that you review this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our dedicated support team is ready to assist: